QUICK LINKS Click here for more DAS links

Information Technology

Secure Email System

Email is a primary communication tool and is often used to communicate confidential or sensitive information – information that needs to be protected. Most email is sent and received in an unsecure manner, such that it could potentially be read by unintended parties. The State of Iowa has implemented a Secure Email System that enables state workers and others to communicate confidential or sensitive information in a secure manner.

Secure email messages are stored on a State of Iowa email device in a protected location. When a secure email is sent, the party on the “To:” line receives a notification message in their email in-box indicating they have a secure email from the State of Iowa. This notification message indicates who sent the email, how to access it, and that it will be available for 14 days.

In order to access a secure email the party on the “To:” line (also known as the recipient) must have an Enterprise A&A Account (also known as an IowaID account). The Enterprise A&A Account System is a standardized way for the State of Iowa to verify the identity of individual users of secure web applications. Many state agencies already use the Enterprise A&A Account System to provide access to secure web applications. If you already have an Enterprise A&A Account for one of these web applications, you may use the same account ID and password for the Secure Email System. The email address the secure mail is sent to must match the email address in the Enterprise A&A Account System in order to use an existing Enterprise A&A Account.

View the User Guide for the Secure Email System.

Fees for Secure Email usage

  • There is no charge for this service.

For further information, please contact:

ITE Service Desk , 515-281-5703 or 1-800-532-1174